Refund And Cancellation Policy

Last Updated: February 21 2026

Super Spider Studios Pvt Ltd does not directly process payments for in-app purchases. All purchases are handled by third-party app marketplaces.

1. App Store Purchases

All in-app purchases are processed through third-party platforms.

2. Apple Refunds

For Apple App Store purchases, refund requests must be submitted through Apple:
reportaproblem.apple.com

3. Google Play Refunds

For Google Play purchases, refund requests must be submitted through Google:
Google Play Refund Support

4. Subscriptions Cancellations

Subscriptions (if any) can be cancelled at any time through your Google Play Store or Apple App Store account settings. Cancellation will take effect at the end of the current billing cycle.

5. Company Limitations

We do not process payments and cannot issue refunds directly.

6. Accidental Purchases

Users should contact the respective app store immediately after accidental purchases.

7. Fraudulent Transactions

If unauthorized transactions occur, users should contact their payment provider and the app store.

8. Technical Issues:

If you were charged but did not receive your item due to a technical error, please contact us at contact@superspiderstudios.com with your transaction receipt. We will verify the claim and manually credit the item to your account.

9. Policy Changes

We may update this Refund Policy at any time.

10. Governing Law

This policy is governed by Indian law with jurisdiction in Chennai courts.